gb899 Privacy Policy
Your personal information is completely safe at gb899. This policy provides a full description of how we collect, store, and keep your information secure.
Table of Contents
1 Introduction and Scope
gb899 ("we", "our", or "platform") is an online gaming and betting service for Bangladesh. This Privacy Policy ("Policy") describes how gb899 collects, processes, stores, and protects the personal information of its users ("you", "your").
This Policy applies to the website https://gb899.lat, its mobile version, and any related services provided through gb899. By creating an account or using our services, you are considered to have accepted the terms of this Policy.
This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international best practices. Protecting your data is our highest priority.
If you disagree with any part of this Policy, please refrain from using our services and contact us at [email protected].
2 Information Collection
gb899 may collect your information in various ways. The types of information collected are described in detail below.
2.1 Registration and Account Information
When you create an account at gb899, we collect the following information:
- Full name
- Email address
- Date of birth (for age verification)
- Residential address
- Preferred currency (BDT / ৳)
- Login credentials (encrypted password)
2.2 Identity Verification Information (KYC)
In the interest of responsible gaming and security, we may sometimes request the following documents for identity verification:
- National ID (NID) or passport copy
- Proof of address
- Documents verifying ownership of the payment method
2.3 Financial Transaction Information
When you use bKash, Nagad, or Rocket for deposits and withdrawals, the relevant transaction records are stored. We never store your full mobile banking PIN or password.
2.4 Automatically Collected Information
When you browse our website, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Pages visited and session duration
- Referral source (which site you came from)
- Information collected through cookies and similar technologies
2.5 Communication Information
When you contact us via live chat support or email, records of those conversations may be stored for service quality improvement and support purposes.
3 Purpose of Data Use
gb899 uses your information for the following legitimate purposes:
- Account Management: Creating, maintaining, and securing your gb899 account.
- Service Delivery: Processing gaming services, bonuses, promotions, and transactions.
- Age Verification: Preventing individuals under 21 from using the platform.
- Fraud Prevention: Detecting and preventing suspicious activity, account hacking, and financial fraud.
- Customer Support: Resolving your complaints and questions quickly and effectively.
- Legal Compliance: Adhering to applicable laws and regulations.
- Service Improvement: Analysing user experience and improving service quality.
- Communication: Sending important policy updates, security alerts, and promotional messages (subject to your consent).
We will use your information only for the purposes listed above. If we need to use it for any other purpose, we will notify you in advance.
4 Cookies and Tracking Technologies
gb899 uses cookies and similar tracking technologies that enhance your browsing experience.
4.1 Types of Cookies
- Essential Cookies: Necessary for core platform functions — maintaining login sessions, security tokens, and so on. These cannot be disabled.
- Performance Cookies: Analyse website performance and help identify issues.
- Functionality Cookies: Remember your preferences, language selection, and similar settings.
- Analytics Cookies: Used to understand user behaviour and assist in service improvement.
4.2 Cookie Control
You can manage cookies from your browser settings. However, disabling essential cookies may cause some platform functions to not work properly. Most modern browsers give you the option to accept or reject cookies.
5 Data Sharing and Disclosure
gb899 does not sell your personal information to third parties. Information may be shared in the following limited circumstances:
5.1 Service Partners
We work with trusted third-party service providers who perform specific tasks on our behalf — such as payment processing (bKash, Nagad, Rocket), technology infrastructure, and security analysis. These organisations may only process data for the specified purpose and are bound by strict confidentiality terms.
5.2 Legal Obligations
Information may be provided to the relevant authorities in response to court orders, government investigations, or legal requirements. In such cases, we will make reasonable efforts to notify you in advance to the extent permitted by law.
5.3 Fraud Prevention
Information may be shared in the interest of preventing financial fraud, illegal activity, or protecting accounts.
5.4 Business Restructuring
In the event of a business merger, acquisition, or transfer, user data may be transferred. In such circumstances we will notify you in advance and your information will remain protected under this Policy.
Clarification: gb899 does not sell or lease your personal information to any advertiser or marketing organisation.
6 Data Storage and Security
gb899 uses industry-standard technologies and practices to keep your information secure.
6.1 Security Measures
- SSL / TLS Encryption: All data transmission on our site takes place through encrypted connections.
- Password Hashing: Your password is never stored directly — only an encrypted hash is stored.
- Firewall and Access Controls: Only authorised personnel can access specific data.
- Regular Security Audits: Our systems undergo regular security reviews.
- Two-Factor Authentication (2FA): Applied where applicable for additional protection.
6.2 Data Retention Period
We retain your information for as long as your account is active and for as long as necessary to provide our services. Even after an account is closed, some information may be retained for as long as required by legal obligations or dispute resolution.
6.3 Response to Data Breaches
If a security breach occurs that could put your information at risk, we will notify you by email as soon as possible and take the necessary steps.
7 Your Rights
As a gb899 user, you have the following rights over your personal information:
- Right to Access: You may request to know what information we have collected about you and how it is being used.
- Right to Rectification: You may request correction of any inaccuracies in your information.
- Right to Erasure: In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In some cases you may request that restrictions be placed on the processing of your information.
- Right to Portability: You may request to receive your information in a structured format.
- Right to Object: You may object to the processing of your information for direct marketing purposes.
- Right to Withdraw Consent: Where you provided information on the basis of consent, you may withdraw that consent.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request within 30 days.
8 Third-Party Links
The gb899 website may occasionally contain references to third-party websites. These external sites have their own privacy policies and are not under our control. You are advised to read their privacy policies before visiting those sites.
Third-party payment gateways such as bKash, Nagad, and Rocket have their own privacy policies that apply to transactions conducted on their platforms.
9 Protection of Minors
gb899 is strictly not intended for individuals under 21 years of age. We do not knowingly collect information from anyone under 21.
Age verification is mandatory at the time of registration. If we become aware that a minor's information is in our system, that account will be closed immediately and the relevant information will be deleted.
If you believe a minor is using or has registered with your account, please notify us immediately at [email protected].
10 Policy Changes
gb899 reserves the right to update this Privacy Policy from time to time. If there are any significant changes to the Policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notice will be displayed in a prominent location on the website.
- The "Last Updated" date at the top of this page will be changed.
Continuing to use the platform after changes have been made will be considered acceptance of the updated Policy. If you do not agree with the changes, please close your account and contact us.
11 Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Bengali-language live chat support is available 24/7
Our privacy team typically responds to your requests on business days. For urgent security matters, contacting us via live chat is the fastest option.
We appreciate your trust in gb899 and are always committed to protecting your privacy.
Your privacy is our responsibility
If you have any questions about the privacy policy, please contact our 24/7 live chat support team.