gb899 Terms and Conditions
Please read these terms carefully before using the gb899 platform. This document defines the legal agreement between you and gb899.
General Introduction and Definitions
gb899 (hereinafter referred to as "Platform", "we", or "gb899") operates an online gaming and betting service for users in Bangladesh. These terms and conditions ("Terms") apply to the gb899 website and all services offered under it.
1.1 Definitions
- "User" or "you" — any person who has registered on or is using the gb899 platform.
- "Account" — the gb899 gaming account registered in the user's name.
- "Deposit" — the transfer of funds to an account via bKash, Nagad, or Rocket.
- "Withdrawal" — the process of taking funds out of an account.
- "Bonus" — any promotional funds or benefits granted by gb899.
- "Wagering Requirement" — the obligation to place a specified amount in bets before bonus funds can be withdrawn.
1.2 Changes to the Terms
gb899 reserves the right to amend or update these terms at any time. For significant changes, users will be notified via their registered email or through a notice on the platform. Continued use of the platform after any changes constitutes acceptance of the new terms.
Account Registration and Eligibility Requirements
2.1 Age Requirement
To register and play on the gb899 platform, users must be at least 21 years of age. Creating an account as a minor is strictly prohibited. gb899 may request a national identity card or other valid document at any time to verify age.
2.2 One Account Policy
Each user may operate only one account. Creating multiple accounts under the same person's name or operating another person's account is prohibited. gb899 reserves the right to close all such accounts and forfeit any funds in the event of a violation.
2.3 Providing Accurate Information
At the time of registration, users must provide complete, accurate, and up-to-date information — including full name, date of birth, and payment method details. Providing false or incomplete information may result in account termination.
2.4 Account Security
It is your responsibility to keep your account password and login details confidential. If you suspect any unauthorized access to your account, contact gb899 live chat support immediately. gb899 is not responsible for any loss resulting from use of your account by a third party.
Deposit, Withdrawal and Payment Policy
3.1 Deposit Rules
Funds may only be deposited to gb899 using the following payment methods: bKash, Nagad, and Rocket. The minimum deposit amount is ৳300. Deposited funds are generally credited to the account instantly.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. Withdrawals may only be made to the same payment method used for the original deposit. For successfully verified accounts, withdrawals are typically processed within 10 to 45 minutes.
3.3 Withdrawal Verification
gb899 may verify your identity before processing a withdrawal. As part of this process, a national identity card, mobile banking screenshot, or other documents may be requested. Withdrawal processing may be delayed until verification is complete.
3.4 Financial Limits and Fraud Prevention
gb899 follows anti-money laundering and fraud prevention policies. If suspicious activity is detected, an account may be temporarily suspended pending investigation. It is the user's responsibility to cooperate in such situations.
Bonus and Promotion Terms
4.1 Welcome Bonus
New registrants at gb899 are eligible for a 150% bonus on their first deposit, up to a maximum of ৳20,000. This bonus applies only once on the first deposit and is available only to eligible users.
4.2 Wagering Requirements
To withdraw the welcome bonus, the bonus amount must be wagered 15 times (15x). For example, to withdraw a ৳1,000 bonus, a total of ৳15,000 in bets must be placed. Bonus funds cannot be withdrawn before the wagering requirement is met.
4.3 General Bonus Terms
- Each bonus has a specific validity period; once expired, the bonus will be cancelled.
- Attempting to abuse or exploit bonus offers may result in the bonus being cancelled and the account suspended.
- Multiple bonus claims from the same person or household are not permitted.
- In any dispute relating to a bonus, gb899's decision will be considered final.
- VIP cashback and other promotional offers are governed by their own separate terms.
4.4 VIP Program
The gb899 VIP program has four tiers. Starting from Bronze, users can advance through Silver, Gold, and Platinum. Weekly cashback applies according to VIP tier — up to 0.3% at Bronze, up to 0.6% at Silver, up to 0.9% at Gold, and up to 1.2% at Platinum. VIP cashback is subject to its own rules and wagering requirements.
Game and Betting Rules
5.1 Fair Play Policy
gb899 uses software from game providers (such as JILI, Spribe, PG Soft, and Pragmatic Play) that runs on Random Number Generator (RNG) technology. This ensures that the outcome of every game is entirely random and impartial.
5.2 Betting Disputes
In the event of a dispute regarding a game result or bet amount, gb899's server logs will be treated as the final evidence. If a bet remains incomplete due to a technical issue or disconnection, gb899 will resolve it in accordance with its established policy.
5.3 Prohibited Activities
- Using any software, bot, or automated method to play games is strictly prohibited.
- Exploiting game errors or vulnerabilities is prohibited; any winnings obtained through such means will be considered void.
- Colluding with other users to influence game outcomes is prohibited.
- Match fixing or any other fraudulent activity is strictly prohibited.
5.4 Technical Issues
gb899 will not be held responsible for any losses caused by server issues, internet connectivity problems, or power outages. However, in disputes involving deposited funds or ongoing valid bets affected by such issues, users will be given reasonable assistance.
Responsible Gaming Terms
gb899 believes that gaming is for entertainment — not as a means of income. We place the highest importance on the wellbeing and mental health of all our users.
6.1 Self-Control Tools
- Users can set daily, weekly, or monthly deposit limits for themselves.
- The option to temporarily or permanently suspend an account is available if needed.
- If problematic gaming behavior is identified, gb899 may intervene on its own initiative.
6.2 Age Verification and Protection of Minors
gb899 is committed to protecting minors from gaming. gb899 reserves the right to restrict the activity of any account until age verification is complete. For more information, please visit our Responsible Gaming page.
Privacy and Data Protection
gb899 collects, stores, and uses users' personal data. This information is protected with the highest level of security and SSL encryption technology is used. To learn more about how data is collected and used, please read our Privacy Policy.
7.1 Data Sharing
gb899 does not sell users' personal data to any third party. However, limited data may be shared with specific third parties where required by legal obligation, fraud prevention, or payment processing.
7.2 Cookie Policy
Cookies are used on the gb899 website. By using the platform, you consent to the use of cookies. Cookies help improve the user experience and maintain service quality.
Account Closure and Suspension
8.1 Closure by User
Any user may request the closure of their account at any time through live chat support. It is recommended to withdraw any outstanding balance before closing the account.
8.2 Suspension or Closure by gb899
gb899 may temporarily or permanently close any account for the following reasons:
- Violation of any clause of these terms and conditions.
- Participation in fraudulent or dishonest activity.
- Completing registration using false information.
- Abuse of the bonus system.
- Being identified as a minor.
In cases of terms violations, the remaining account balance may be forfeited.
Limitation of Liability and Disclaimers
9.1 Limitation of Damages
gb899 will not be liable for any indirect, incidental, or consequential damages. This includes financial loss, emotional distress, or lost business opportunities arising from gameplay.
9.2 Third-Party Services
gb899 is not responsible for the operations of third-party payment providers (bKash, Nagad, Rocket) or game providers. These entities are subject to their own terms and policies.
9.3 Force Majeure
gb899 will not be liable for service disruptions caused by natural disasters, power outages, cyberattacks, government restrictions, or any other unforeseeable circumstances.
Contact and Support
If you have any questions or complaints regarding these terms and conditions, please contact us. The gb899 support team is available 24 hours a day, 7 days a week to assist in Bengali via live chat.
Applicable Law and Dispute Resolution
11.1 Applicable Law
These terms will be governed by applicable law. Users are solely responsible for complying with the laws applicable in their own jurisdiction. It is entirely the user's responsibility to ensure that online gaming activity is lawful in their country or region.
11.2 Dispute Resolution
Any dispute between gb899 and a user will first be addressed through direct negotiation. To do so, the user must formally raise the dispute via live chat or email. gb899 will review the dispute and communicate a decision within a reasonable time.
11.3 Severability of Terms
If any clause of these terms is found to be unenforceable under applicable law, only that specific clause will be considered void. The remaining terms will continue in full force and effect.